Healthwords' PIF TICK Quality Mark

PIF TICK employs ten criteria to assess the trustworthiness of health information:

1. Information is created using a consistent and documented process.

2. Staff are trained and supported to produce high-quality information.

3. Information meets an identified consumer need.

4. Information is based on reliable, up-to-date evidence.

5. Patients are involved in the development of health information.

6. Information is written in plain English.

7. Health information is easy to use and navigate.

8. Users can give feedback on medical information.

9. Information is promoted to ensure it reaches those who need it.

10. The impact of information is measured.

Our content team is composed of practising doctors and pharmacists, so it’s part of our professional code to keep ourselves up-to-date on best practices and new developments. Each doctor on our team is a specialist in their field, and everything we write is second-checked by our core team of medical doctors. Through careful listening to our patients in clinics and clients in the pharmacy, we integrate the latest concerns of patients and clients directly into Healthwords's content. We create real-time information for real people like you.

We keep an eye on hot topics, and regular reviews ensure all of Healthwords' content remains current.

Healthwords takes a patient-first approach to product selection. Our product bundles pair the most helpful products for common conditions. If we wouldn't use it ourselves, we won't sell it to our users. Along with trusted health content, our products aim to help the whole of you feel better already.

As part of PIF TICK quality standards, this certification requires regular reassessments of Healthwords' content.

Through these reviews, our team will continue to earn your trust.